Maybe Happy Ending, the six-time Tony Award-winning musical, is coming to the Connor Palace Theatre at Playhouse Square from March 2 through 21, 2027 as part of the 2026–27 KeyBank Broadway Series. With music, lyrics, and book by Will Aronson and Hue Park, and direction by Tony winner Michael Arden, this critically acclaimed show tells the story of two obsolete Helperbots in late 21st-century Seoul who break from their programming and discover something unexpected — connection, adventure, and maybe even love.
The Broadway production starred Darren Criss as Oliver and Helen J Shen as Claire, earning Criss the Tony Award for Best Leading Actor in a Musical — making him the first Asian American actor to win in that category. The show swept the 2025 Tony Awards with six wins out of ten nominations, including Best Musical, Best Score, Best Book, Best Direction, and Best Scenic Design. USA Today called it “one of the best musicals in years,” and the production’s blend of humor, warmth, and technological imagination has resonated with audiences far beyond the typical Broadway crowd.
With three weeks of performances at the Connor Palace, Cleveland audiences have plenty of opportunities to experience this remarkable show. BigStub will have verified resale tickets available for every date, with no hidden fees and a buyer guarantee backed by over 20 years of trusted service. Check the listings below to find your ideal seats.
Maybe Happy Ending began as a South Korean musical, first staged in Seoul in 2016, before crossing the Pacific to become one of Broadway’s most celebrated new shows. The premise is set in a near-future world where humanoid robots called Helperbots have been phased out in favor of newer models. Oliver, a curmudgeonly, set-in-his-ways Helperbot, lives alone in a retirement community for obsolete machines, content to spend his days listening to jazz records and avoiding connection. When Claire, a free-spirited fellow Helperbot, moves in next door and needs to charge her dying battery, their reluctant first encounter sets off a journey that takes them far beyond the walls of their building.
What makes the show special is how it uses its sci-fi premise to explore profoundly human themes — loneliness, the fear of obsolescence, the risk of opening yourself up to another person. Will Aronson and Hue Park’s score is melodic and emotionally precise, moving between gentle ballads and moments of genuine wit. Michael Arden’s direction and the scenic design by Dane Laffrey and George Reeve (which also won the Tony) create a world that feels futuristic and intimate at the same time — a visual language that shifts beautifully as the characters venture outside their comfort zones.
The Connor Palace Theatre at Playhouse Square (1621 Euclid Avenue) seats approximately 2,700 and brings Art Deco elegance to a show that rewards both large-scale visual storytelling and subtle emotional moments. The theater is part of the Playhouse Square complex in downtown Cleveland, with nearby parking, restaurants, and direct access via the RTA Red Line at Playhouse Square station. The March dates place the show in the heart of Cleveland’s late-winter theater season, when audiences are hungry for exactly the kind of warm, thought-provoking entertainment Maybe Happy Ending delivers.
The touring production joins a stacked 2026–27 KeyBank Broadway Series at Playhouse Square alongside Death Becomes Her, The Phantom of the Opera, Mamma Mia!, Hadestown, and BOOP! Season subscribers receive priority seating and savings, with individual tickets available to the public at a later date through playhousesquare.org.
Tickets will be available through the Playhouse Square website, by phone at 216-241-6000, and at the box office. Season subscribers get priority access. Verified resale tickets are also available on BigStub, a trusted marketplace with no hidden fees, a buyer guarantee, and over 20 years of experience.
The engagement runs March 2 through 21, 2027 at the Connor Palace Theatre at Playhouse Square. The touring schedule typically includes evening shows Tuesday through Friday, matinee and evening shows Saturday, and Sunday matinees. Check playhousesquare.org for the confirmed schedule.
The Connor Palace Theatre is at 1621 Euclid Avenue in downtown Cleveland within the Playhouse Square complex. It seats approximately 2,700 with excellent sightlines across orchestra, mezzanine, and balcony levels. Parking is available in the Playhouse Square garage and nearby lots. The venue is accessible via the RTA Red Line and is fully ADA accessible.
Yes, when purchased through a reputable platform. BigStub verifies every seller and ticket, and all purchases include a comprehensive buyer guarantee with dedicated customer service. As the Tony-winning Best Musical, Maybe Happy Ending will be in high demand — BigStub is a safe way to secure seats when primary channels sell out.
If plans change, platforms like BigStub allow ticket holders to list their seats for other fans. Tony-winning musicals on their first national tour generate strong resale demand. Check the original purchase terms regarding transfer policies before listing.
Maybe Happy Ending is set in a near-future Seoul where obsolete humanoid robots called Helperbots live in a retirement community. Oliver, a grumpy loner, and Claire, a free-spirited newcomer, form an unlikely bond that takes them on a journey beyond the walls of their building. The show uses its sci-fi premise to explore themes of loneliness, connection, and what it means to truly live.
The show won six Tony Awards in 2025 out of ten nominations, including Best Musical, Best Score (Will Aronson and Hue Park), Best Book (Aronson and Park), Best Direction (Michael Arden), Best Scenic Design (Dane Laffrey and George Reeve), and Best Leading Actor in a Musical (Darren Criss).
Darren Criss starred as Oliver and Helen J Shen as Claire. Criss made history as the first Asian American actor to win the Tony for Best Leading Actor in a Musical. Touring cast details for the Cleveland engagement will be announced closer to the run.
The show runs approximately two hours and 15 minutes, including one intermission.
The show is generally suitable for ages 10 and up. While the premise involves robots, the themes of loneliness, aging, and emotional vulnerability are mature in nature, though handled with warmth and humor. It is not a children’s show, but older kids and teens will likely connect with the story.
The score by Will Aronson and Hue Park blends contemporary musical theater with jazz influences and melodic pop. The music is emotionally rich and character-driven, moving between gentle ballads and moments of humor. It won the Tony Award for Best Original Score.
The Connor Palace Theatre is at 1621 Euclid Avenue in downtown Cleveland, within the Playhouse Square complex. It is accessible by car and public transit via the RTA Red Line at Playhouse Square station.
Yes, the Cleveland engagement is part of the show’s first North American touring production following its acclaimed Broadway run. As a recent Tony-winning Best Musical making its tour debut, demand for tickets is expected to be strong in every market.
See Maybe Happy Ending live at Connor Palace Theatre!